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Client management services -Business Support Analyst.

2 - 5 Years


INR 1,00,000 - 4,50,000 PA.

Posted: 53 days ago

Job Description


We are urgently looking for financial professionals-

Accounts receivables,collections,cash application,contracts

Salary: INR 1,00,000 - 4,50,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Business/EDP Analyst
Employment Type: Full Time, Permanent

Company Profile

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100.

The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group will be enabling CMs to focus on account growth by supporting account operations /administrative activities, improving processes/ data/ compliance/ awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Teamswill be responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Analyst supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager

Job Responsibilities:
* Supports one of the three process areas (Project/Time , HR/Resource Mgmt/Client Onboarding, Contracts/Invoicing/Collections) as the offshore team member of 1 unit for a group of accounts ($100-$200m portfolio)
* Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
* Works with CMS Excellence team to provide feedback, identifying training needs and perform root cause analysis for issues.
* Works closely with the finance and resource mgmt support teams to ensure alignment and support tracking related to the process area

Shift - uk shifts

5 Days working.

(Pick and drop facility available).
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Contact Details

Recruiter Name:vishita rachh