New User: Apply to selected job without registration
Cancel
  New User: Apply to selected job and register
Please fill in the below details to apply to the selected job.
If you are registred User, Login to Apply
Cancel

Hiring for Customer Care Executive for US Based Healthcare Process

1 - 5 YearsGhaziabad, Noida

Posted: 31 days ago

Job Description

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday 18:00pm to 4:00am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement

Mail your profile - shriya.mishra@nlbservices.com


Salary: INR 1,00,000 - 4,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

NLB SERVICES PRIVATE LIMITED
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
View Contact Details+
Contact Details

Recruiter Name:Shriya Mishra

Contact Company:NLB SERVICES PRIVATE LIMITED

Telephone:8527148067

Website:http://careers.nlbservices.com